§ Icebreaker
§ Housekeeping Items
§ The Parking Lot
§ Workshop Objectives
§ What is Recruitment?
§ Challenges and Trends
§ Sourcing Candidates
§ Requirements
§ Case Study
§ Review Questions
§ Job Analysis and Descriptions
§ The Approach
§ The Recruitment Interview
§ Testing
§ Case Study
§ Review Questions
§ Using The G.R.O.W. Model
§ Identifying Goal Areas
§ Setting SMART Goals
§ Using a Productivity Journal
§ Case Study
§ Review Questions
§ Phone Interviews
§ Traditional Interviews
§ Situational Interviews
§ Stress Interviews
§ Case Study
§ Review Questions
§ Direct Questions
§ Non-Direct Questions
§ Hypothetical or Situational Questions
§ Behavioral Descriptive Questions
§ Case Study
Review Questions
§ Expectancy Effect
§ Primacy Effect
§ Obtaining Bias Information
§ Stereotyping
§ Case Study
§ Review Questions
§ Preparation
§ Data Collection
§ Illegal Questions
§ Being Thorough Without Being Pushy
§ Case Study
§ Review Questions
§ Outlining the Offer
§ Negotiation Techniques
§ Dealing with Difficult Issues
§ Sealing the Deal
§ Case Study
§ Review Questions
§ Getting off on the Right Track
§ Your Orientation Program
§ The Check-list
§ Following Up
§ Case Study
§ Review Questions
§ Cost Breakdown
§ Employee Quality
§ Recruiter Effectiveness
§ Fine Tuning
§ Case Study
§ Review Questions
§ Words from the Wise
§ Review of Parking Lot
§ Lessons Learned
§ Completion of Action Plans and Evaluations